This year, at several conferences, i did a talk on troubleshooting tips and techniques. One slide in particular seemed to be very much of interest for the attendees, so i decided to elaborate on it with a blog post.
In the talk, i was describing what to try to look for when an undesired behavior appears in the system under test, whose root cause is not very obvious. I also encouraged testers to participate in the process of finding the root cause of this bug, by providing a few tips and techniques that can be used. Continue reading A matrix for when a bug only reproduces in one environment →